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1-800-690-8222 | Alert Bay, BC, Canada 
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Refund Policy

At the U'mista Cultural Centre we want you to feel 100% confident when purchasing from our online gift shop. That is why we offer a 30-day no-hassle return policy. Here's how it works:

If for any reason you are not satisfied with your purchase simply call us at 1-800-690-8222 or contact us at info@umista.ca and explain that you wish to return the item you bought. You will be given a 100% refund for the purchase amount excluding any shipping fees.

Your refund will be processed on the same account you originally purchased from, ie. if you paid with a Visa card, that Visa card will be refunded. Refunds will be processed within 7 business days of receiving the returned item.

Important: You must contact us prior to returning a product. A refund cannot be authorized without speaking with one of our customer service representatives.

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